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These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, Mrigdhi accessible at www.mrigdhi.com

These Terms will be applied fully and affect your use of this Website. By using this Website, you agreed to accept all terms and conditions written here. You must not use this Website if you disagree with any of this Website's Standard Terms and Conditions. 

Minors or people below 18 years old are not allowed to use this Website without parental guidance.

Intellectual Property Rights

Other than the content you own, under these Terms, Mrigdhi and/or its licensors own all the intellectual property rights and materials contained on this Website. You are granted a limited license only for purposes of viewing the material contained on this Website.

Restrictions

You are specifically restricted from all of the following:

• publishing any Website material in any other media;
• selling, sublicensing, and/or otherwise commercializing any Website material;
• publicly performing and/or showing any Website material;
• using this Website in any way that is or may be damaging to this Website;
• using this Website in any way that impacts user access to this Website;
• using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or any person or business entity;
• engaging in any data mining, data harvesting, data extracting, or any other similar activity about this Website;
• using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being accessed by you and Mrigdhi may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

Your Content

In these Website Standard Terms and Conditions, "Your Content" shall mean any audio, video text, images, or other material you choose to display on this Website. By displaying Your Content, you grant Mrigdhi a non-exclusive, worldwide irrevocable, sub-licensable license to use, reproduce, adapt, publish, translate and distribute it in any media.

Your Content must be your own and must not be invading any third-party’s rights. Mrigdhi reserves the right to remove any of Your Content from this Website at any time without notice.

Your Privacy

Please read Privacy Policy*.

• No warranties - This Website is provided "as is," with all faults, and mrigdhi expresses no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.
• Limitation of liability - In no event shall Mrigdhi, nor any of its officers, directors, and employees shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Mrigdhi, including its officers, directors, and employees shall not be held liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this Website.
• Indemnification - You hereby indemnify to the fullest extent Mrigdhi from and against any and/or all liabilities, costs, demands, causes of action, damages, and expenses arising in any way related to your breach of any of the provisions of these Terms.
• Severability - If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
• Variation of Terms - Mrigdhi is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms regularly.
• Assignment - The Mrigdhi is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
• Entire Agreement - These Terms constitute the entire agreement between Mrigdhi and you about your use of this Website and supersede all prior agreements and understandings.
• Governing Law & Jurisdiction - These Terms will be governed by and interpreted by the laws of the State of in, and you submit to the non-exclusive jurisdiction of the state and federal courts located in for the resolution of any disputes.

1. Introduction

Welcome to Mrigdhi. Mrigdhi (“us”, “we”, or “our”) operates www.mrigdhi.com (hereinafter referred to as “Service”).

Our Privacy Policy governs your visit to www.mrigdhi.com, and explains how we collect, safeguard and disclose information that results from your use of our Service.

We use your data to provide and improve Service. By using Service, you agree to the collection and use of information by this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitute your agreement with us (“Agreement”).

1. Definitions

SERVICE means the www.mrigdhi.com website operated by Mrigdhi.

PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

USAGE DATA is data collected automatically either generated by the use of Service or from the Service infrastructure itself (for example, the duration of a page visit).

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

1. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, Country, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

Other Data

While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at the place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, NDA agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location, and other data.

1. Use of Data

Mrigdhi uses the collected data for various purposes:

• to provide and maintain our Service;
• to notify you about changes to our Service;
• to allow you to participate in interactive features of our Service when you choose to do so;
• to provide customer support;
• to gather analysis or valuable information so that we can improve our Service;
• to monitor the usage of our Service;
• to detect, prevent and address technical issues;
• to fulfil any other purpose for which you provide it;
• to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
• to provide you with notices about your account and/or subscription, including expiration and renewal notices, email instructions, etc.;
• to provide you with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
• in any other way we may describe when you provide the information;
• for any other purpose with your consent.

1. Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Mrigdhi will take all the steps reasonably necessary to ensure that your data is treated securely and by this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

1. Disclosure of Data

We may disclose personal information that we collect, or you provide:

• Disclosure for Law Enforcement - Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
• Business Transaction - If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

Other cases. We may disclose your information also:

• to our subsidiaries and affiliates;
• to contractors, service providers, and other third parties we use to support our business;
• to fulfil the purpose for which you provide it;
• for the purpose of including your company’s logo on our website;
• for any other purpose disclosed by us when you provide the information;
• with your consent in any other cases;
• if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

1. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

1. Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

1. Payments

We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g., payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. 

1. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service before the change becomes effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

1. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: 

Cookies are small files stored on your device (computer or mobile device). We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies: We use Session Cookies to operate our Service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes.
• Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

At Mrigdhi, customer satisfaction is our utmost priority. We are happy to assist you with any concerns that you might have related to shipping, returns and exchange. We are here to make your shopping experience with us as seamless as possible.

Exchange Policy

• We do not offer exchange. As your products are made FOR YOU with size provided by you. But, you can -

1. Take refund in the form of a gift card issued against the value of your order which will be valid for 12 months.

• we do not provide exchange as the product you receive is custom made for you and is of no use to any of our other customers.
• Refund can only be processed in the form of a store credit (Valid for a period of 12 months) against the value of your order. We do not offer refunds to bank account.

How to initiate the refund request?

• The customer must initiate the exchange request via email mrigdhi@gmail.com within 48 hours of receiving the product.
• The email must mention details - Order Id, Address, Reason for Refund in the form of Gift card.
• Our customer care agent will get in touch with you to assist you in the process in case of an query.
• We will offer a reverse pickup facility at an additional cost.
• The refund process will be initiated only when we receive the parcel at our warehouse and the product has been checked & approved for refund by our quality control team. The product must be in original condition with all tags intact.
• Please note that the entire process can take anywhere between 5-12 days.
• The customer have to pay for any related shipping costs.

Shipping Time
Since each product is made on order, we dispatch products within 10-15 business days of placing the order.
 
Cancellation Policy

We do not entertain any cancellations once the order has been placed as our products are made to order.
 
We reserve the sole discretion to provide the resolution to any situation as we deem fit.

Disclaimer: All policies are subject to change without prior notice. In case of any conflict Terms & Conditions Policy would prevail.